Frequently Asked Questions


What forms of payment do you accept?

We receive payments via PayPal- a safe and easy way to make payments online.

You can check out using your PayPal account or- in case you do not have a PayPal account- check out using a debit / credit card (Visa, MasterCard, Discover, American Express, JCB, and Diners Club).
All prices are listed in US dollars since we are based in the US.

Is my payment information secure?

PayPal is a secure and safe way to purchase online. When clicking checkout- the website will direct you to a payment page, where you select your method of payment and provide the shipping address and other required details.


Which countries do you ship to ?

We currently ship to all countries!

How much is shipping?

Shipping charge: $20 shipping to the WorldWide. (Collectible card : $9 )
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How quickly will my order ship?

Orders ship within 3 business days of receiving payment.Standard delivery is 5-12 days.Expeditedis 3-6 days.

Where's my order?

I will send you a confirmation email that your order has been shipped and provide you with a tracking number.

What shipping methods do you offer?

Currently we ship via Japan Post.

Return Policy

What is your Return policy?

If for any reason you are not satisfied with our products, please contact me within 15 days of delivery. Items must be returned in original condition & packaging for a full refund less all shipping costs.


Is my checkout information safe?

artJapan Export will never share, rent or sell any of your personal information. All of the information you provide during checkout and on your account is private.Your information will never be used for any purpose other than contacting you about your order and shipping.